IT Business Analyst - Flexible Customer Payments

What's the role?

Are you passionate about creating seamless, innovative payment experiences in the digital world?

As an IT Business Analyst for our Flexible Payments Program you will play a critical role in shaping the future payment solutions for our customers. This role requires a blend of business acumen, technical knowledge in an S / 4 / HANA, S / 4 / HANA Cloud environment and keen understanding of payment trends to drive initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture leveraging SAP technology (i.e. SAP Digital Payments).

What does the role involve?

As an IT Business Analyst for Flexible Payments, you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with cross-functional teams to understand business objectives and convert them into functional requirements and technical specifications. Based on your deep understanding of processes and technology you will recommend improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will ensure the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner.

In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti’s Lead 2030 strategy.

Lastly, you will definitely profit from your process, functional & technical experience in the areas; Payment process for customers, Finance (AR, AR-Settlement process, Bank Accounting, Payment Run), Sales & Distribution (Order entry, Billing), interfaces / integration with external systems (e.g. SAP DP, SAP CCP, SAP API Management, SAP Business Technology Platform), PCI DSS knowledge and debugging skills in ABAP

What you need is :

• Bachelor's Degree and / or Master’s Degree in Information Technology, Computer Science or other relevant education
• Proven experience in business analysis within digital payments or financial technology in an S4 / HANA (Private / Public) environment including working or interface experience with external systems (e.g. SAP DP, subscription billing,e-billing, subscription billing, tax reporting) and understanding of integrations between SD & FICO modules. Debugging skills in ABAP is beneficial. Knowledge of payment compliance standards, e.g. PCI-DSS, is a plus.
• Good understanding of business processes in SD or FICO, in the context of a globally operating enterprise
• Willingness to learn and develop yourself and your colleagues
• Excellent communication skills, high commitment, self-responsibility, and customer orientation
• Experience in working in an international / virtual / geographically dispersed team

Why should you apply?

Become a valuable member of our highly professional and international team and meet the challenges of a global multinational company using the latest technologies. You will have the freedom to act in your area of responsibility while you can count of the support of your colleagues to master the challenges ahead. This position provides excellent career prospects in a dynamic environment as well as excellent opportunities to develop yourself to higher levels, being it in the Hilti’s finance and controlling community or within Global IT. We have a clearly defined career development track for every individual employee and an excellent team which are duly rewarded by performance.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more Kuala Lumpur | Hilti Careers

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