Overview
IC Markets — Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Position : System Administrator
You will be responsible for implementing new and sophisticated systems as well as managing and maintaining existing critical IT systems. You will be involved in the delivery of IT infrastructure projects, systems administration and support across a broad range of technologies from server, storage, networking, security, audio / visual, as well as cloud and on-premise infrastructure.
Responsibilities
- Contribute to the design, implementation, and administration of the whole IT infrastructure (cloud, storage, server, network and security).
- Maintain systems and infrastructure support ticket queues, ensuring tickets are resolved in a timely manner and SLAs are met.
- Educate and cross-train the Systems Administrators in various offices in Dubai, Cyprus and other entities on infrastructure, and systems concepts and solutions.
- Participate in project delivery to ensure it complies with the design and requirements provided by the management, Head of IT, other IT teams or external vendors.
- Provide expert and thoughtful advice, and guidance across the whole range of technologies.
- Proactively identify weaknesses or issues of existing solutions and provide recommendations for future upgrades.
- Ensure all implemented projects and systems are well documented and handed over for proper support and maintenance procedure.
- Ensure our business continuity and disaster recovery plan is up to date, regularly reviewed and well maintained.
- Ensure a 'security first' mindset and best practices are always followed for each implementation and administration.
- Assist in the management and maintenance of existing storage, network and server infrastructure.
- Carry out advanced troubleshooting and take ownership of technical issues through to resolution.
- Be an escalation point for all complex or systemic issues.
- Other IT systems and infrastructure related tasks as required.
Qualifications
Bachelor's Degree in relevant field or equivalent experience.5+ years' experience as a Systems Administrator or similar role in a medium to large organisation.Experience in several infrastructure-related project deliveries, infrastructure upgrades and migrations.Advanced knowledge of Windows Server and core Microsoft services (AD, DNS etc), virtualization, backup systems and replication.Advanced knowledge with hands-on experience with Amazon Web Services, Azure or other public cloud providers.Advanced knowledge of networking fundamentals, routing protocols and LAN / WAN technologies such as switches, firewalls, wireless access points.Good knowledge of Python, Bash, PowerShell scripting, SQL Server, MS 365 and Google Workspace administration.IT Certifications in relevant fields are highly regarded (VCP, MCSE, Cisco, AWS).Benefits
22 days of annual leave for rest and rejuvenationWellbeing allowance to support personal wellness and self-careComprehensive corporate insurance coverage for peace of mindComplimentary breakfast every Friday to kick off the weekend rightJob details
Seniority level : AssociateEmployment type : Full-timeJob function : Information Technology and EngineeringKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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