Project Delivery Lead

Overview

Chemin AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Project Delivery Lead

Chemin AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We're looking for a Project Delivery Lead to take our high-growth delivery ops machine to the next level. This role is the heartbeat of how we deliver excellence to our AI and ML clients — from day-to-day execution to strategic account management. You'll lead a team of Project Managers and Associates, own the delivery of complex projects (including multimillion data points), and bring structure, clarity, and momentum to every stage of the process.

This is a pivotal leadership role for someone ready to scale delivery from POCs (proof of concepts) to high-volume, recurring data pipelines, and to eventually step into the Head of Delivery role.

Key Responsibilities

• Lead and Manage a team of Project Managers and Project Associates, providing hands-on guidance, coaching, and escalation support
• Ensure Project Excellence — set up, manage, and monitor delivery pipelines across multiple data annotation projects, ensuring quality, timeliness, and client satisfaction
• Collaborate Across Teams — work closely with our Project Delivery Managers, Technical Program Managers, Talent & Partnership team, and Ops teams to ensure seamless coordination and proactive issue resolution
• Client Management — serve as the escalation point for delivery issues; manage expectations and build trust with both local and international clients
• Operationalize Strategy — translate business and client needs into repeatable delivery processes and playbooks
• Drive Reporting & Visibility — own weekly progress reviews, internal dashboards, and delivery tracking for strategic accounts
• Mentor and Grow Talent — actively coach PMs and Associates to build strong delivery habits, clear communication, and ownership
• Implement Process Improvements — identify inefficiencies in workflow and push changes that improve delivery speed and accuracy

Requirements

Benefits

AI is reshaping the world of work—and Chemin sits at the heart of that transformation. We build the systems that train and evaluate today's most advanced AI models, partnering with global tech leaders to deliver world-class data labeling, automation, and quality infrastructure.

What you'll get at Chemin

We're still small enough that your work truly matters—and growing fast enough that you'll never stop learning.

You'll experience a flexible work environment designed to help you thrive :

If you're serious about thriving in the age of AI, there's no better place to start.

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