Specialist Technical Delivery - SAP BPI

Title : Specialist Technical Delivery - SAP BPI

Location : Kuala Lumpur, MY, MY

Global Business Unit : OTH

Job Function : Information Technology

About DKSH

DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier.

Why It’s Great to Work at DKSH

Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society.

Job Description :

• Responsible for designing and technically implementing complex business integrations between global DKSH businesses and clients / principals / customers.
• Support integration technical requirement analysis with Country ITs and / or business clients, recommending technical solutions for requested interfaces.
• Act as Integration Coordinator with other SAP modules, coordinating the gathering of business requirements and proposing end-to-end EDI solutions in compliance with SAP Global template processes.
• Must have at least 3 hands-on experiences in end-to-end integration design and technical implementation, preferably in a similar role.
• Must know SAP SD / MM / LE basic business processes.
• Collaborate intensively with cross-functional teams, business, IT, and client units for project implementation and BAU operations.
• Demonstrate commitment to project and ITSM delivery, ensuring integrity, governance, and alignment with team members.
• Strong understanding of ITSM delivery and governance, effectively managing team members to ensure productivity, quality, and SLA compliance.
• Analyze and estimate effort required for change requests (CR), and undertake development, UAT support, and deployment tasks.
• Possess strong analytical skills, capable of identifying root causes, collaborating with team members, managing stakeholder expectations, and escalating findings.
• Responsible for assisting in reducing reoccurring issues / incidents.

Job Requirement :

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