Junior Customer Service Executive - Manufacturing
JAC RecruitmentPetaling Jaya, Selangor, Malaysia5 hari lalu
Penerangan pekerjaanMinimum Diploma qualification. Prior experience in customer service or sales support roles with a commercial mindset. Proficient in Microsoft Office and computer literate. Positive, can-do attitude with a willingness to learn and grow. Strong team player with excellent interpersonal and communication skills. Fluent in written and spoken English; proficiency in additional Asian languages is an advantage. Ability to multitask, prioritize effectively, and remain customer-focused in a fast-paced environment.
COMPANY OVERVIEW
A Multinational company based in Petaling Jaya is seeking for a Junior Customer Service executive to join our client dynamic team. This role offers a unique opportunity to work closely with international teams and play a key part in supporting customer service operations. The ideal candidate will be a proactive team player with a commercial mindset, eager to learn and thrive in a fast-paced, multicultural environment.
JOB RESPONSIBILITIES
- Manage and respond to customer inquiries, ensuring timely and effective support.
- Prepare quotations in collaboration with European offices and follow up on purchase orders and logistics coordination.
- Assist in sourcing spare parts, negotiating with suppliers, and preparing cost estimates when required.
- Build and maintain strong relationships with customers and suppliers to ensure smooth communication and service delivery.
- Collaborate closely with the engineering team to enhance overall team performance and project outcomes.
- Provide support to senior team members on various ad-hoc tasks and administrative matters.
JOB REQUIREMENTS
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Customer Service Executive • Petaling Jaya, Selangor, Malaysia