Digital Learning, Operations

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We are seeking an experienced Digital Learning Operations professional to lead and coordinate the daily functions of the e-learning department. This role oversees LMS operations, process efficiency, and data‑driven improvement initiatives while managing a small team. It is ideal for someone with strong digital fluency, managerial experience, and a passion for transforming education through technology.

Responsibilities

• Oversee and coordinate the operational functions of the digital learning department, managing about 6 team members.
• Translate strategic goals into measurable, actionable outcomes and ensure departmental targets are met.
• Develop and implement SOPs for digital learning and project management to enhance operational efficiency.
• Manage LMS platforms (e.g., Moodle, Canvas, Blackboard), ensuring functionality, updates, and user support.
• Collaborate with internal and external stakeholders to streamline workflows and digital learning initiatives.
• Compile and analyze LMS and learner data for reporting, improvement plans, and decision‑making.
• Oversee budgets, purchasing processes, and vendor coordination related to learning technologies.
• Drive continuous improvement projects to promote innovation, scalability, and service quality.

Qualifications

Preferred

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art / Creative, and Information Technology

Industries

Technology, Information and Internet

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