Talent.com
Training Executive

Training Executive

GoGoVanMalaysia, Malaysia
30+ hari lalu
Penerangan pekerjaan

What You Will Deliver

  • Provide training and improvement programs to Customer Service Representatives (CSR)
  • Assist Senior Trainer and Customer Service Manager to attain customer service excellence and objective
  • Liaise with Senior Trainer to develop training solutions
  • Conduct audit and assist in quality assurance
  • Emphasize Customer Service Team’s standards and guidelines in the training programs
  • Foster a sense of teamwork and continuous improvement in Customer Service Team
  • Prepare periodic reports and presentations on management purposes

Who You Are

  • Holder of Associate’s Degree or above
  • At least 1 year of training experience or relevant educational background, preferably with HK market experience
  • Experience in developing and implementing learning & development programs is an advantage
  • Good training & coaching and communication skill
  • Strong sense of responsibility and problem solving skills
  • Proactive to upscale and improve the existing training process and materials
  • High level of patience and observation skill to view matters in a holistic manner
  • Good command of written and spoken English and Chinese (Nearly native level of Cantonese and Mandarin)

    • What We Offer

  • On-job training
  • Public Holidays, Birthday Leave & Medical Insurance
  • A multi-cultural team
  • A company provides a casual, flexible working environment
  • A company promotes learning, continuous improvement, and personal growth

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

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