Talent.com
Tidak lagi menerima permohonan
Customer Service Representatives - Mandarin (Work From Home)

Customer Service Representatives - Mandarin (Work From Home)

TPNilai, Negeri Sembilan, Malaysia
4 hari lalu
Penerangan pekerjaan

Customer Service Representatives - Mandarin (Work From Home)

We are seeking enthusiastic and customer‑focused individuals to join our team as Customer Service Representatives (Mandarin‑speaking) WORK FROM HOME . In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls . You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities

  • Handle incoming customer inquiries via email, chat, and call in a professional and timely manner.
  • Provide accurate information, solutions, and assistance to customers.
  • Resolve customer concerns effectively while maintaining a high level of empathy and professionalism.
  • Document customer interactions and update records in the system.
  • Escalate complex issues to the relevant teams when necessary.
  • Work closely with team members and supervisors to achieve performance targets and service level agreements.
  • Maintain a positive and customer‑first attitude at all times.

Qualifications

  • Proficiency in Mandarin (spoken and written) and English .
  • Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.
  • Strong communication and problem‑solving skills.
  • Ability to handle multiple tasks and work under pressure.
  • Flexibility to work on rotational shifts , including weekends and public holidays.
  • Willing to work night shift.
  • What We Offer

  • Competitive salary and benefits package.
  • Paid training and career development opportunities.
  • A supportive and diverse work environment.
  • Opportunities to grow within the company.
  • Seniority Level

    Entry level

    Employment Type

    Full‑time

    Job Function

    Administrative and Customer Service

    Industries

    IT Services and IT Consulting and Telephone Call Centers

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Representative • Nilai, Negeri Sembilan, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Customer Service Chat Support English Speaker - Local Malaysian

    Customer Service Chat Support English Speaker - Local Malaysian

    ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Chat Support English Speaker - Local Malaysian.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. The Client Service Associate is to help support advertisers worldwide throu...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
    • Dinaikkan pangkat
    Immediate Hiring - Inbound Sales Rep (English)

    Immediate Hiring - Inbound Sales Rep (English)

    Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
    Immediate Hiring - Inbound Sales Rep (English).Agensi Pekerjaan JobScoper Sdn.Handle incoming customer calls with professionalism and care. Assist customers with basic website, domain, and hosting-r...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
    • Dinaikkan pangkat
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    DataAnnotationNilai, Negeri Sembilan, Malaysia
    Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation.We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure th...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Bilingual Customer Support(Japanese-speaking)

    Bilingual Customer Support(Japanese-speaking)

    Internet Initiative Japan (IIJ)SelangorMalaysia, Selangor, Malaysia
    We are looking for bilingual professionals (Japanese and English) to join our Malaysia Support Center.In this role, you will provide customer support for clients across the globe, including Japan, ...Tunjukkan lagiKemas kini terakhir: kurang daripada 1 jam yang lalu
    • Dinaikkan pangkat
    Assistant Client Support Officer, Customer Service (Cantonese-speaking)

    Assistant Client Support Officer, Customer Service (Cantonese-speaking)

    NTT DATA Asia PacificCyberjaya, Selangor, Malaysia
    Assistant Client Support Officer, Customer Service (Cantonese) – entry level administrative role supporting the smooth operation of the service desk function. Provides administrative support to the ...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    会说中文者优先 Customer Service Call Center

    会说中文者优先 Customer Service Call Center

    TalentvisKuala Lumpur, Kuala Lumpur, Malaysia
    Assist customers with inquiries related to.Record and update all call interactions in the.Escalate unresolved issues to the appropriate department for further action. Follow up with customers to ens...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    (Chinese and English) Customer Support Consultant, emails / live chats (Remote)

    (Chinese and English) Customer Support Consultant, emails / live chats (Remote)

    SupportYourAppSeremban, Negeri Sembilan, Malaysia
    Chinese and English) Customer Support Consultant, emails / live chats (Remote).Chinese and English) Customer Support Consultant, emails / live chats (Remote). Be among the first 25 applicants.Get AI-pow...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service 华语客服人员

    Customer Service 华语客服人员

    WMA’s groupKuala Lumpur, Kuala Lumpur, Malaysia
    Respond to customer inquiries via phone, email, live chat, and social media in a professional and timely manner.Provide accurate information regarding products, services, order status, delivery tim...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Support Executive (Language Support : Mandarin) - Singapore Telco

    Customer Support Executive (Language Support : Mandarin) - Singapore Telco

    Agensi Pekerjaan Trust Recruit Sdn BhdPetaling Jaya, Selangor, Malaysia
    This job is for a Customer Support Executive at Starhub Singapore.You’ll help customers in Mandarin with their tech issues. You might like this job because it offers a chance to use your language sk...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
    • Dinaikkan pangkat
    Telemarketer (Cantonese Speaker)

    Telemarketer (Cantonese Speaker)

    Best Momentum Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    As a Telemarketer, you will be the first point of contact for potential customers, playing a crucial role in generating new leads and driving revenue. You will be responsible for making outbound cal...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Telesales Customer Service - English Speaker (Nov Intake)

    Telesales Customer Service - English Speaker (Nov Intake)

    STARTEKSelangorMalaysia, Selangor, Malaysia
    Telesales Customer Service - English Speaker (Nov Intake).KPIs set by the team leader or sales manager.Collaborate with internal teams. Ability to handle calls with international clients and adapt t...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Chinese Speaking)

    Customer Support Specialist (Chinese Speaking)

    NearaSubang Jaya, Selangor, Malaysia
    Customer Support Specialist (Chinese Speaking).Full Time • Operations • Remote.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress o...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Executive Customer Service - Persian Language Support

    Executive Customer Service - Persian Language Support

    Scicom MSC BerhadKuala Lumpur, Kuala Lumpur, Malaysia
    The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to clients’ products and services. Excellent command of spoken and written.Possess init...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Inbound Sales Representative - English (Oct)

    Inbound Sales Representative - English (Oct)

    Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
    Inbound Sales Representative - English (Oct).Inbound Sales Representative - English (Oct).Agensi Pekerjaan JobScoper Sdn. Base pay range information is provided by Agensi Pekerjaan JobScoper Sdn.You...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Senior Agent, Customer Service (English) Kuala Lumpur, Malaysia

    Senior Agent, Customer Service (English) Kuala Lumpur, Malaysia

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving mill...Tunjukkan lagiKemas kini terakhir: kurang daripada 1 jam yang lalu
    • Dinaikkan pangkat
    Specialist, Customer Support (Chinese Speaking)

    Specialist, Customer Support (Chinese Speaking)

    MultiplierSeri Kembangan, Selangor, Malaysia
    Specialist, Customer Support (Chinese Speaking).Be among the first 25 applicants.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Mandarin & Malay Speaking)

    Customer Support Specialist (Mandarin & Malay Speaking)

    LittleLivesPort Klang, Port Klang, Malaysia
    LittleLives is a fast-growing EdTech SaaS platform, supporting thousands of preschools across Singapore, Malaysia, Vietnam, and Indonesia. With over $3M in annual recurring revenue, we are on a miss...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Assistant Client Support Officer, Customer Service (Cantonese-speaking)

    Assistant Client Support Officer, Customer Service (Cantonese-speaking)

    NTTCyberjaya, Selangor, Malaysia
    Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu