ASSISTANT MANAGER, INSURANCE

Role

HR Business Partners at Port of Tanjung Pelepas

Overview

To manage third-party liability claims, recoveries, and settlements on behalf of PTP. The role requires strong coordination with internal and external parties including insurance brokers, surveyors, adjusters, and legal teams. The Assistant Manager will lead investigations, prepare and justify claims, and ensure fair and accurate settlements in compliance with PTP’s internal policies and terminal conditions of business.

Responsibilities

• Accurate and timely receipt, processing, and settlement of claims.
• Protection of PTP’s financial and reputational interests.
• Ensures proper recovery from liable parties or insurance channels.
• Protect PTP’s interests by leading or coordinating investigations on third-party claims.
• Represent PTP in joint investigations with external parties.
• Establish and standardize claim investigation protocols.
• Maintain claim updates in the Claim Master List Record.
• Identify necessary documentation based on type and nature of claim.
• Recommend and execute claim settlements and recoveries.
• Ensure compliance with Terminal Conditions of Business and any related agreements.
• Justify and verify claim legitimacy in collaboration with insurance and legal teams.

Reporting & Settlement

Document Management & IQMS Compliance

General Tasks & Support

IT & Information Security

Qualifications & Skills

Education

Experience

Key Skills

Seniority level

Employment type

Job function

Industries

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