Data Center Operations Tech, Data Center Operations

Data Center Operations Tech, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest computing infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large‑scale, high‑density centers where you will help change the face of technology in the region.

Key Job Responsibilities

• Investigate and troubleshoot technical issues on advanced hardware, ranging from servers, storage, and networking devices so they operate on a 24 / 7 basis.
• Maintain a high level of system reliability and availability.
• Participate in projects to enhance operational efficiencies and share experiences with our global network of technical experts.
• Help train less technical staff on best practices related to all service owner issues.
• Contribute to building a great team by participating in the Amazon hiring process and candidate interviews.
• Work to meet SLAs against assigned trouble tickets via a directed workflow, serving as the first line touch point for hardware troubleshooting and technical issues.
• Perform on‑call duties and handle scheduled maintenance and change‑management activities that require monitoring of the data center infrastructure.
• Attend team meetings for metric analysis and to discuss achieving daily / weekly goals.
• Apply knowledge of policies and procedures, including safety and security, within your department and understand appropriate application of such knowledge.
• Document technical issues through root‑cause analysis for operational issues that occur and contribute to process‑improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.

A Day in the Life

About the Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS : Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture : AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth : We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work / Life Balance : We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

Preferred Qualifications

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit .

Company - Amazon Data Services Malaysia Sdn. Bhd.

Job ID : A

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