A leading BPO company is seeking a Quality Team Lead in George Town, Penang to oversee quality assurance processes. The ideal candidate will have 3-5 years of experience in Quality Assurance, particularly in a BPO / call center, and will be responsible for leading a team, ensuring quality standards, and driving performance improvements. Strong analytical and leadership skills are essential along with fluency in Cantonese and English.
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Team Lead • George Town, Penang, Malaysia