Indoor Sales and Marketing Support Representative

Indoor Sales and Marketing Support Representative

Position

Indoor Sales and Marketing Support Representative

Type

Full-time (Permanent)

Location

Key Responsibilities

• Lead Generation : Identify and secure new business opportunities, generate leads through market research, cold calling, and networking efforts to promote our comprehensive freight forwarding services for both Imports and Exports.
• Customer Inquiry Management : Respond promptly to customer & logistics partners inquiries and provide quotes for sea freight and ISO tank services, providing accurate information and offering solutions tailored to their needs.
• Sales Support : Support the sales team in preparing quotations, proposals, and presentations for clients, following up closely with client to close deals. Collaborate and work closely with internal departments such as operations and logistics to ensure smooth service delivery and meet customer needs.
• Relationship Management : Build and maintain strong relationships with existing clients and logistics partners, understanding their business requirements and addressing any concerns or issues they may have. Actively promote ITM's services within the freight forwarding industry to enhance brand visibility and reputation.
• Market Analysis : Stay updated on industry trends, competitor activities, and market developments to identify opportunities for business growth and improvement.
• Administrative Tasks : Maintain accurate records of sales activities, client interactions, and sales pipeline & database updates. Assist in administrative tasks such as preparing reports and managing documentation.

What We’re Looking For :

Why Join Us :

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