Senior Analyst Credit & Collections

Senior Analyst Credit & Collections

• About
• GlobalFoundries
• GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit .
• General Purpose
• The candidate will be based at our Malaysia-Penang office reporting on the Global Accounts Receivable team. The role will primarily be responsible for all collection duties related to a portfolio of accounts, supporting the credit management function and special projects as needed. The ideal candidate should have strong people and customer service skills, a track record of driving results against company metrics and the ability to thrive in a fast paced and dynamic environment.
• Essential Duties and Responsibilities
• You will be responsible but not limited to the following tasks :
• Following up on open accounts
• Reconciling customer statements
• Independently investigating and resolving queries relating to non-payment of invoices
• Processing customer refunds
• Assisting with the month end closing activities such as reporting for accounts receivable and overdue analysis
• Processing LTA Deposit Offsets and related duties
• Cross-border collaboration with Customer Service Representative (CSR), Customer Business Management (CBM), Customer, and Account Manager (AM) to drive forward all duties and any discrepancies that may arise
• Contribution to Management Reporting packs for assigned accounts
• Support on raising Billing, Debit Note and Credit Note (DNCN)
• Assistance with various administrative tasks related to Accounts Receivable
• Assistance with Accounts Receivable projects, such as system UAT testing
• Support credit management duties as and when it is required
• Other ad hoc duties
• Supervisory Responsibilities
• The role does not supervise any other staff members.
• Education / Experience Required
• Minimum 3 years of experience in a similar role. Candidates should have the following skills
• Requires a high level of analysis, judgment, negotiation, and problem-solving skills
• Calm and effective under pressure. Able to remain professional in high-stress situations
• Able to plan, execute and manage high volumes of work
• Time management / Prioritizing
• Must be able to work independently or with minimum supervision
• Able to communicate at all levels and collaborate cross functionally with Business Partners
• Fully Bilingual in English and Mandarin
• Positive attitude / Can do attitude
• Fast learner
• Computer Skills Necessary
• Advanced computer skills in Microsoft Office, especially MS excel, Word and Outlook
• Predominately sedentary light office position with high frequency of keyboarding / computer work required.
• Proficiency in SAP and Oracle Financial R12 system.
• Power BI (preferable)
• Work Environment
• Office Environment
• Hybrid only with exceptional / Manager approvalGlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and / or physical abilities.All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.Information about our benefits you can find here :

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