Retail Associate

Retail Associate

Are you someone who loves bright blooms, beautiful gifts, and making people smile? Join our team as a Retail Associate and be part of creating memorable moments for our customers. You’ll be the friendly face of our flower and gift shop — helping customers pick the perfect bouquet, wrapping gifts with care, and keeping our store fresh, inviting, and full of life.

Key Responsibilities

• Greet every customer with warmth and a smile — you’re the first impression of our brand.
• Help customers choose flowers and gifts that suit their needs, preferences, and budgets.
• Share product knowledge with confidence — from flower care tips to creative gift ideas.
• Handle inquiries and resolve any issues with professionalism and genuine care.
• Process purchases efficiently using our POS system, handling cash and card transactions accurately.
• Recommend add‑ons or upgrades to enhance every sale.
• Maintain a clean, organized cashier area that reflects our brand’s attention to detail.
• Receive, unpack, and organize new arrivals — from fresh blooms to curated gifts.
• Ensure products are correctly priced, beautifully displayed, and always ready for customers.
• Monitor stock levels and freshness, removing wilted or damaged items promptly.
• Keep the shop floor sparkling clean, well‑stocked, and visually appealing.
• Arrange floral displays that draw attention and inspire purchases.
• Water and care for flowers and plants daily to keep them looking their best.
• Replenish wrapping supplies, ribbons, and cards to ensure smooth operations.
• Work hand‑in‑hand with teammates to deliver seamless service during busy periods.
• Contribute ideas and positive energy during meetings and team activities.
• Support others where needed — teamwork makes the dream bloom!

Requirements

Location : Petaling Jaya, Selangor, Malaysia

Full‑time position.

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