Executive, Business Support

Responsibilities Role : Executive, Business Support (Calling)

Contacting seller of (bidding) and (non-bidding) for appointment scheduling for transaction – individual (local / foreigner) – company cars

Following up and updating latest appointment status of any unscheduled and / or postponed case

Providing assist on seller inquiry on seller transaction process (if any)

Request for necessary details for appointment scheduling (hire purchase status, ownership status, car status)

Providing reminder message in WhatsApp to seller upon completion appointment scheduling on required documentation to provide during transaction

Checking on customer availability (date and time) and to confirm on transaction

Updating the accurate details in job sheets for next team reference (Operation Executive)

Check the customer availability and confirm the appointment date and time

Check the OE schedule to slot in the appointment according to the location and time

Following up and liaise within internal team for any pending and required items – down-payment, pending approval cases

Responsibilities

Role : Executive, Business Support (Admin)

Double-check all related approvals before scheduling

Aging (Based on area : KV & Outstation)

Attend TT Request

Attend DT's group (Ops, Sourcing, B2B)

Attend inspector's Group (outstation Groups)

Attend corp request (Schedule booking)

Find slot for add-on cases

Update case status (Settlement & Postpone)

Attend BA's request

Attend OE's request

Double-check on Jobsheet Details

Updating names OE Schedule (OS Admin only)

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