Clinical Application Specialist

Clinical Application Specialist page is loaded## Clinical Application Specialistlocations : Petaling Jayatime type : Full timeposted on : Posted Todayjob requisition id : ### Job TitleClinical Application Specialist### Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

• In this role, you have the opportunity to make life better
• Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
• You are responsible for
• As a Clinical Specialist, you will be responsible for developing and executing instruction programs for users to maximize their independence in operating the system and functions. You will customize the system to meet the specific needs of users, working closely with project and account management to maximize performance. Additionally, you will handle trial installations, monitor system usage, solve operational issues, and adapt systems based on user feedback. This role also involves conducting demonstrations and presentations to boost sales, staying updated with product developments, and contributing to the development of new functionalities or improved system settings.Sales support
• Assess customer training and education needs.
• Plan learning activities based on customer needs.
• Perform configuration of hospital patient monitoring products and solutions.
• Deliver customer training and provide go-live support.
• Provide services in accordance with the scope of the engagement.
• Apply adult learning principles in training and education delivery.
• Utilize various learning methods and authorized training tools.
• Maintain records in accordance with established procedures.
• Work with the installation team to ensure the clinical accuracy of installed systems.
• Demonstrate knowledge and clinical competence with patient monitoring products and solutions.
• Understand clinical workflow within the area of practice.
• Provide pre-sales clinical and application expertise for the sales team.
• Stay current on product, services, IT, and industry trends to offer best-in-class education for customers.
• To succeed in this role, you’ll need a customer-first attitude and the following
• Required Skills and Qualifications
• Degree-level education or equivalent.
• In-depth knowledge and experience with Philips patient monitoring products in the clinical environment.
• At least 5 years of experience in the clinical and / or medical informatics field.
• Excellent communication and interpersonal skill
• Excellent organizational and time management skills.
• Preferred Experience
• Experience in providing post-sales clinical application training to end-users, technicians, and operators.
• Experience in providing pre-sales support through product demonstrations, seminars, and trade shows.
• Ability to work as part of an account team to meet modality results according to account plans and targets.
• Experience in retraining hospital staff on new product releases, upgrades, or changes in operating procedures.
• Ability to provide applications reports on the completion of all application visits.
• Experience conducting regular visits to customers to obtain feedback on training delivery and customer satisfaction.
• A willingness to support application training in the region as required.
• About Philips
• We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring / Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
• It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy / childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.
• To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.
• Philips is an Equal Employment and Opportunity Employer including Disability / Vets and maintains a drug-free workplace.

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