Application Specialist MRI

Location

GE HealthCare Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description Summary

Customer facing staff responsible for MR application training to the end users. Drive continuous education initiative. Introduce and encourage end users to apply the new MR clinical applications to daily practice to improve the image quality and outcomes. Support the GE MRI business for product and sales initiatives.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Deliver MRI application training in the clinical, classroom, and remote settings.
• Provide ongoing applications support as the customer’s trusted advisor throughout the equipment lifecycle to achieve customer’s desired outcomes.
• Primary focus will be to provide support to MRI customers in Malaysia, also periodically support other countries within ASEAN.
• Serve as a subject matter expert (MR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Support product demonstrations, site visits and marketing activities.
• Introduce new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (MR) and ongoing training needs.
• Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
• Act as focal point for MR modality team, identify and solve customer issues, assist in escalations, problem determination, specialty training requests and communicate potential leads to relevant teams.
• Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
• Willingness and ability to travel within Malaysia and periodically within ASEAN.

Required Experience

Desired Characteristics

Additional Information

Relocation Assistance Provided : No

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries

Hospitals and Health Care

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