IT Technical Support Specialist (BAU) - IT Department
PopularKuala Lumpur, Kuala Lumpur, Malaysia2 hari lalu
Penerangan pekerjaanCandidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology, Engineering (Computer / Telecommunication) or equivalent. Positive attitude and eager to learn. Fundamental knowledge in IT infrastructure.
IT Technical Support Specialist (BAU) - IT Department
Job Description
- Ensure day-to-day smooth operations of the systems assigned (eg. NAV, PDA, Network, Server).
- Ensure completeness of data synchronization between systems (eg. HQ and outlets’ POS and store).
- Provide helpdesk support to users (eg. POS, PC / NB, Printer, Network, IT related systems, Server).
- Maintain and log all support cases, follow up with users, provide feedback and see problems through to resolution.
- Provide IT related support to retail events (eg. expo / atrium fair, Bookfest, Annual Order).
Requirements
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Retail
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It Support Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
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