Handling customer inquiries and providing prompt and accurate responses
Processing customer orders, booking shipments, and tracking deliveries
Resolving customer complaints and issues in a professional and timely manner
Maintaining detailed records and documentation of all customer interactions
Collaborating with internal teams to ensure seamless delivery of services
Proactively identifying opportunities to enhance customer satisfaction
Job Type : Full-time
Pay : RM2, RM4,000.00 per month
Work Location : In person
Customer Service • Klang, Selangor, Malaysia