Retail Operations Director

Overview

• Make decisions for operational activities and set strategic goals.
• Plan and monitor the day-to-day running of the business to ensure smooth progress. Identify and report external factors that may impact the company’s business development and growth activities.
• Evaluate the overall performance by gathering, analysing and interpreting data to establish KPIs for operations and report performance to ensure set targets are met to promote profitability.
• Monitor daily sales information and operational results to meet key business operations goals and sales target as forecasted.
• Coordinate business operations and provide direction and structure to optimise internal resources for delivery of business and sales targets.
• Oversee day-to-day management of the existing projects and evaluate regularly the efficiency of business procedures according to organisational objectives and apply improvements.
• Continuously review working practices and monitor external benchmarks to ascertain if it is successful.
• Full accountability for the profit & loss, ensuring revenue, margin, and cost targets are achieved while developing and implementing budgets, sales forecasts, and financial plans.
• Partner with merchandising and buying teams to align product assortments with brand identity and customer needs, optimising inventory levels, stock turnover, and supporting seasonal campaigns.
• Build and maintain strong relationships with business partners and stakeholders.

Job Requirements

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