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Assistant Regional Operations Manager
SalesWorks GroupKuala Lumpur, Kuala Lumpur, Malaysia25 hari lalu
Penerangan pekerjaanLead and oversee day-to-day finance operations including billing, reconciliations, and reporting across regional offices to ensure continuous improvement of all operational processes. Responsible to monitor and work with the management team to monitor all KPIs on group and company health Oversee Processing dept. to ensure compliance of contractual obligations / Service Level Agreements to clients and Marketing Offices. Ensure compliance with local regulatory requirements, accounting standards, and internal policies across all countries in scope. Maintain strong data privacy governance and ensure financial processes adhere to data protection regulations across the region. Provide scheduled and adhoc reportings to all Clients and Countries Regional Client Contracts in a timely and accurate manner. Responsible to communicate to the internal team on Company obligations and oversee that these obligations are met. Responsible to work towards having all policies, practices and processes being properly documented. Prepare accurate and timely financial reports, including scheduled and ad-hoc reports for internal and external stakeholders. Support the development and enhancement of financial dashboards, database and performance reporting tools. Ensure contractual financial obligations to clients are met and clearly communicated internally. Identify gaps in financial workflows and propose practical solutions to improve efficiency and accuracy. Ensure proper documentation and version control of all finance operations processes. Bachelor's degree in Finance, Accounting, Business Administration, or related field. At least 5 years of experience in finance operations, with 2+ years in a regional or supervisory role. Experience in service industries, financial institutions, or telecom sectors is a strong advantage. Strong analytical, organizational, and problem-solving skills. Proficient in Microsoft Excel, Word, PowerPoint; knowledge of Visio and Access is beneficial. Excellent communication skills in English and Mandarin (verbal and written). Detail-oriented, adaptable, and able to work in a dynamic, multicultural environment. Willingness to travel for meetings Remote work setup : 3 days remote, 2 days in the office Flexible working hours What's Up Wednesdays : COB at 1PM (local time) that acts as a mid-week circuit breaker Annual Leave accrued yearly Birthday Leave allocation Health Insurance Dental & Optical Benefits Open, Inclusive, and Collaborative Working Environment
Job Purposes :
- Supports the efficient and effective management of operations across multiple regional locations.
- Responsible for the smooth and efficient management of all Operations related areas. This includes compliance to local and regulatory requirements.
- Working closely with the GMs and MOs as part of the local management team, planning and implementing any specific goals which are to be accomplished within a certain period. These include long term strategic plans, people management, client relationships, operations and financials.
- Responsible for ensuring operational processes are documented and approved.
Key Responsibilities :
Finance Operations & Process Management
Compliance & Governance
Financial Reporting
Internal Controls
Key Requirements :
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Operation Assistant • Kuala Lumpur, Kuala Lumpur, Malaysia