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Sports Advisor Full Time – Decathlon Klippa Batu Kawan-All Sports

Sports Advisor Full Time – Decathlon Klippa Batu Kawan-All Sports

Decathlon MalaysiaSimpang Empat, Perlis, Malaysia
30+ hari lalu
Penerangan pekerjaan

Mission

The Worlds Largest Sports Retailer is recruiting passionate sports people at our new Decathlon Store in Batu Kawan.

Would you like to build a smashing career in retail around sports?

Game changers and sports enthusiasts, our doors are wide open for you!

Klippa Shopping Centre – Decathlon Batu Kawan

  • The hub of the growing Batu Kawan township
  • A retail-anchored meeting destination

As a Sports Advisor (Sales), your role is to ensure all customers leave our store satisfied. From a friendly welcome through to a quick payment process, you will always deliver a 5‑star shopping experience. Decathlon heavily invests in the development of teammates so those who want to build careers within the business can flourish.

Responsibilities

  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer and determine a suitable solution for returns, complaints, checkout, etc.
  • Educate customers on omni‑channel brand offerings and the complete range of products.
  • Know the technical features of Decathlon products and user benefits to offer the right products and services.
  • Develop the customer network both in‑store and online, establish personal relationships.
  • Pass on sports passion and help customers discover new sports.
  • Encourage subscription / registration of loyalty cards to customers.
  • Participate in sports‑related community events within the neighbourhood.
  • Show knowledge of the department’s ambitions and take action with the team to achieve it.
  • Promote innovation and sports experience in store.
  • Boost Decathlon Malaysia’s sales using resources and commercial tools.
  • Create store layout in accordance with implantation principles and guidelines.
  • Produce high‑quality implantation based on the Satisfied Customer Family (FCS).
  • Maintain layout with good facing to satisfy customers.
  • Ensure stock accuracy and availability using the automatic replenishment system.
  • Raise awareness about Decathlon Connect among stakeholders.
  • Maintain safety of people and goods, enforce basic safety and security standards.
  • Apply and enforce all security procedures regarding people, goods and cash, play an active role in combating shrinkage.
  • Observe product safety policy (standardised adjustments and traceability of sensitive products, use‑by dates, etc.).
  • Know and manage personal development and training plans, participate in training, develop training skills and become a trainer.

    • Profile

    What We Are Looking For

  • Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Other languages are a plus.
  • Minimum qualifications : Bachelor’s Degree / Diploma is required.
  • Fresh graduates to experienced candidates are encouraged to apply.
  • Customer‑centric with a strong sense of service.
  • Willingness to help others, both teammates and customers.
  • Responsible, self‑motivated and adaptable in a fast‑paced, agile environment.
  • Human‑First with high demand and communication skills.
  • Able to play as part of the team during the busiest times (weekends and holidays).
  • Digitally savvy.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Advisor Klippa Batu • Simpang Empat, Perlis, Malaysia

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