Corporate & Member Experience, Analyst

Corporate & Member Experience Analyst – AIA Malaysia

Join to apply for the Corporate & Member Experience Analyst role at AIA Malaysia in Kuala Lumpur.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. We aim to help a billion people live healthier, longer, better lives by 2030. We need ambitious people who want to shape that future and work with inspiring leaders.

About The Role

Perform assigned tasks in an efficient and effective manner and contribute directly and indirectly to achieving the overall objectives of the Division KPI.

Roles And Responsibilities

• Validate all submitted documents and information for CSiPOS New Business cases within the stipulated turnaround time (TAT) and ensure accuracy.
• Defer cases with incomplete or incorrect documentation.
• Perform on‑demand screenings using Nice Actimize for entities including Company, Beneficial Owner (BO), Director (DIR), Authorized Person (AP) and Designated Person (DP).
• Support raising POS through Case360 for package product policies under the TA channel.
• Prepare monthly packaged renewal letters.
• Undertake additional tasks or responsibilities assigned by Manager as required to support operational needs.
• Back up team members in their absence.

Minimum Job Requirements

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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