Operations Specialist, Claims (Employee Compensation - Hong Kong Market)
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are seeking a talented individual to join our Claims Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.
- Processing General Insurance (Employee Compensation) Claims includes, verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating appropriate claim settlements.
- The ultimate objective is to facilitate a streamlined and accurate claims handling process, ensuring prompt and equitable resolutions for a diverse range of non-motor insurance policies in Hong Kong.
We will count on you to :
Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards.Ensure computed claims settlement and verified reimbursements from insurers are valid.Diligently monitor and follow-up on unsettled claims with insurers and / or outstanding information from clients.Interact with stakeholders to ensure proper execution of tasks.Prepare claims statistic report on a monthly basis include, updating the documentation processes.Proactively identify problems with the team or client and provide solutions.Participate in project initiatives to improve efficiency and productivity of the department.What you need to have :
At least a Bachelor’s degree in any fieldMinimum 2 years in Claims Handling / Claims Processing role, specifically in General Insurance Policies.Possess basic General Insurance knowledgeAbility to understand, speak, read and write English is requiredGood work ethics with high level of integrity, detailed oriented, compliant and process drivenWhat makes you stand out :
Good communication and interpersonal skillsWilling to learn and take on new challengesExcellent coordination skills and ability to work with multiple stakeholderWhy join our team :
We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.#J-18808-Ljbffr