Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Client Services Executive

Client Services Executive

iFAST Global Hub AIKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

iFAST is a fintech wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.

We are seeking a dynamic and customer-focused individual to join our team as a Client Services Executive. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we invite you to apply for this exciting opportunity.

Responsibilities

  • Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
  • Communicate effectively with clients through various channels, including email, phone, and Live Chat.
  • Collaborate with internal teams to ensure timely and accurate delivery of services.
  • Proactively identify and resolve issues to ensure client satisfaction.
  • Analyze client feedback to identify areas for improvement and implement solutions.

Ideal Candidates

  • Personality traits : Attentiveness, detail oriented, patience, empathy and trustworthy.
  • Multitasking, able to prioritizes tasks and complete it efficiently.
  • Adaptable and thrive in challenging environments.
  • Critical thinker, solve problems by analyzing and evaluating information.
  • Team player and able to work in a team.

    • Requirements

  • Possess a diploma or higher.
  • Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
  • Ability to multitask and prioritize effectively in a dynamic and fast-paced financial environment.
  • Strong interpersonal and communication skills.
  • Good command of English both spoken and written, with Mandarin being an added advantage.

    • Perks and Benefits

  • Employee Share Options / Performance Shares : The company introduced the Share Options / Performance Shares Plan to recognize employees\' contributions and achievements in the growth of the company.
  • Investment : 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs if you invest through our platform.
  • Snacks & Beverages : Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
  • Relaxation : Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
  • Yearly Activities : Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
  • Remuneration Package : Competitive salary packages that are well above market rates for those with the right potential.
  • Annual Salary Review and Yearly Bonus : Both processes will be conducted depending on the company\'s performance and individual work performance.
  • Coverage : Comprehensive insurance along with Medical, Dental & Optical coverage.
  • Allowances : Monthly sports allowance, enjoy yearly department gatherings, and welcome lunches for new staff.
  • Training : Benefit from free external and internal training providers, ensuring continuous learning and development.
  • Annual Leave : Entitlement to 21 days of annual leave.

    • Application Details

  • Your application will include the following questions : Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years\' experience do you have as a Client Services Executive? Do you have customer service experience? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

    • About iFAST

    iFAST Global Hub.ai, formerly known as iFAST Service Centre, initially served as a regional service centre in Malaysia, offering call services, IT application development, and operational support to the Group. Evolving into a global digital hub for the entire iFAST Group, iFAST Global Hub.ai now plays a central role in most of the Group’s business functions. The new digital hub will be focused on utilising advanced technology, particularly Artificial Intelligence (AI), to enhance the Group’s fintech capabilities, bolster its operational efficiency, optimise workflows, and promote scalability.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Client Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Client Operations Officer, Custody Settlements M / F

    Client Operations Officer, Custody Settlements M / F

    Crédit Agricole GroupPutrajaya, Putrajaya, Malaysia
    CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putra...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Member Management Executive

    Member Management Executive

    Berjaya CorporationKuala Lumpur, Kuala Lumpur, Malaysia
    Act as the primary point of contact for members via phone, email, and in person.Handle and resolve member inquiries, requests, and complaints in a timely and professional manner.Provide accurate in...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Branch Manager Home Tuition (WFH)

    Branch Manager Home Tuition (WFH)

    Smart Mind Home CentreSepang, Selangor, Malaysia
    Smart Mind Home Centre merupakan sebuah syarikat Bumiputera Muslim yang menyediakan perkhidmatan tuisyen dan kelas mengaji secara terus di rumah pelajar di seluruh Malaysia termasuk Sabah, Sarawak ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Senior Client Servicing Executive

    Senior Client Servicing Executive

    INK Marketing Sdn BhdSeri Kembangan, Selangor, Malaysia
    To independently handle the execution and coordination of client campaigns, ensuring accurate, timely and high-quality delivery across all project components. This role is responsible for day-to-day...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Client Service Manager

    Client Service Manager

    Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia
    Press Tab to Move to Skip to Content Link.To manage the Cash Client Service operations in Cash GBS in ensuring consistent delivery of high quality services to customers and meeting objectives set b...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Client Operations Officer, Custody Settlements M / F

    Client Operations Officer, Custody Settlements M / F

    Crédit AgricolePutrajaya, Putrajaya, Malaysia
    Client Operations Officer, Custody Settlements M / F.Putrajaya, Malaysia (IOI City) – Asia.The dedicated team in Malaysia provides a broad spectrum of services to institutional clients across Europe,...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Client Operations Officer, Custody Settlements M / F

    Client Operations Officer, Custody Settlements M / F

    CACEIS-GruppePutrajaya, Putrajaya, Malaysia
    Client Operations Officer, Custody Settlements M / F – Permanent Contract.CACEIS Malaysia is part of the asset servicing banking group of Crédit Agricole and Santander, dedicated to asset managers, i...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Client Manager - Malaysia-based

    Client Manager - Malaysia-based

    First AdvantageSepang, Selangor, Malaysia
    Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Executive Client Management

    Executive Client Management

    DKSH GroupSelangorMalaysia, Selangor, Malaysia
    Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources. Conduct business analysis to understand market situation and clients'...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Manager, Company Secretary

    Manager, Company Secretary

    Elken Sdn BhdSubang Jaya, Selangor, Malaysia
    Ensure compliance of the Group of companies with the Companies Acts and relevant regulations across both local and international jurisdictions. Provide timely updates on any new and amended Companie...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    PERSONAL ASSISTANT TO GENERAL MANAGER

    PERSONAL ASSISTANT TO GENERAL MANAGER

    High Speed Precision Metals Sdn BhdKlang City, Selangor, Malaysia
    High Speed Precision Metals Sdn Bhd – Klang, Selangor.Debtor collection : manage the credit control / collections of ageing debt. Customer service : act as liaison between customers and internal depar...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Client Manager - Malaysia-based

    Client Manager - Malaysia-based

    FadvSepang, Selangor, Malaysia
    Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Client Service Manager

    Client Service Manager

    Diverge Retail SolutionPetaling Jaya, Selangor, Malaysia
    Be the go-to person for our clients, addressing their needs, answering questions, and ensuring their complete satisfaction with our services. Tackle client concerns with creativity an...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Loan & Business Support Officer

    Loan & Business Support Officer

    FINOSOURCE SDN. BHD.SelangorMalaysia, Selangor, Malaysia
    Loan & Business Support Officer.This role supports both loan processing and business administration functions for clients in the Australian financial market. It’s an excellent opportunity for fresh ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    Chief Customer Officer APAC (Kuala Lumpur)

    Chief Customer Officer APAC (Kuala Lumpur)

    DionKuala Lumpur, Malaysia
    Quick Apply
    All qualified candidates will receive fair consideration.In accordance with GDPR, any CV or personal information you submit will be used solely for recruitment purposes. Your data will be processed ...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    Client Service Executive

    Client Service Executive

    Macomm Management Services Sdn BhdSelangorMalaysia, Selangor, Malaysia
    Join Our Dynamic Team at Macomm Management Services Sdn Bhd.Macomm Management Services Sdn Bhd.We are dedicated to delivering impactful management services that empower associations in their missio...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    Client Success Executive

    Client Success Executive

    EPS ConsultantsKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    As an Client Success Executive,.You will be responsible for retention, adoption, and expansion of our products & services. Your main goal will be to act as a bridge between the.Your responsibili...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Client Service Manager

    Client Service Manager

    Standard Chartered BankKuala Lumpur, Kuala Lumpur, Malaysia
    To manage the Cash Client Service operations in Cash GBS in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allo...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu