Human Resource Business Partner (Malaysia)

Human Resource Business Partner (Malaysia)

ShopBack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Reporting to the Regional HRBP based in Singapore and partnering closely with the leadership team across the South-East Asia region, you will play a critical role in shaping the people agenda to enable growth, scale, and adaptability across the business. As an individual contributor, you’ll work independently while collaborating closely with leaders to drive organizational effectiveness, leadership development, and workforce transformation—while ensuring core HR operations are running efficiently and in compliance with local regulations. This role is based in Malaysia, with travelling expected to South-East Asia region depending on business needs.

Responsibilities

• Strategic Business Partnership : Advise business leaders and senior stakeholders, aligning people strategy with business growth plans, company directions, and market realities.
• Organizational Design and Change : Drive organizational design and team structuring initiatives to improve agility, cost-efficiency, and capability readiness; support change management and organizational transitions, anticipating people risks and providing timely HR advice.
• People Analytics & AI : Use people analytics, dashboards, and AI-generated insights on talent risks, attrition trends, and workforce planning; leverage AI tools to streamline HR processes and enable strategic work.
• Leadership & Talent Development : Partner with managers and functional leads to identify high-potential talent, succession gaps, and leadership development opportunities; coach managers to build high-performing and inclusive teams; support performance enablement, development planning, and talent reviews.
• Compensation & Benefits : Guide compensation decisions in partnership with Rewards to ensure fairness, consistency, and alignment with data and internal equity.
• People, Culture & Experience : Champion a culture of engagement, accountability, and inclusion; facilitate initiatives that strengthen employee experience and belonging, particularly during change or scale-up phases.
• Operational & Compliance Oversight : Provide oversight on employee relations, labour law compliance, and sensitive people matters; collaborate with People Operations to ensure smooth delivery of core HR processes (contracts, performance outcomes, benefits, offboarding).
• AI Literacy & Responsible Adoption : Advocate for AI literacy across teams and support experimentation with AI tools that unlock productivity, decision-making, and talent growth; ensure AI is applied responsibly and inclusively across the employee lifecycle.

Essentials To Succeed

ShopBackers\' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work and relentless drive.

Speed - We move fast and have a bias for action to deliver maximum impact.

Impact - We focus on results and strive for the best outcomes and timelines.

Growth - We embrace a growth mindset, continually learning and improving.

Be part of a winning team on a journey to global scale. Competitive compensation based on performance. Candid, open, and collaborative culture where feedback is valued for everyone to grow. Work-From-Anywhere benefit to enable personal and professional thriving.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Technology, Information and Internet

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