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Specialist, Account Management (Talent Pool)

Specialist, Account Management (Talent Pool)

foodpandaSeremban, Negeri Sembilan, Malaysia
5 jam yang lalu
Penerangan pekerjaan

Specialist, Account Management (Talent Pool)

2 days ago Be among the first 25 applicants

Job Description

We are looking for multiple Specialist, Account Management positions to be based in Seremban, Negeri Sembilan. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities

  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
  • Monitor accounts and identify upsell and cross-sell opportunities.
  • Develop sound strategic marketing plans and ensure consistent growth for the client’s business.
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards.
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration

  • Collaborate with other departments & stakeholders and provide feedback and identifying industry trends.
  • Account Manager will be the main point of contact in all matters relating to client’s concerns & needs.
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards.
  • Collaborate with various stakeholders to ensure project delivered timely.
  • Collaborate with internal departments to facilitate client need fulfillment.

    • Qualifications

  • 2-3 years’ experience within a client management role preferable.
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem‑solving skills.
  • Outstanding knowledge of MS Office.
  • Knowledge in Salesforce is a plus.
  • Ability to speak in other languages would be an added advantage.

    • Key Competencies

  • Account Management
  • Client Relationship Building
  • Upselling / Cross‑Selling
  • E‑Commerce
  • Revenue Management
  • Project Management
  • Data Analytics
  • Critical Thinking / Problem Solving / Negotiation

    • What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

    • Referrals increase your chances of interviewing at foodpanda by 2x.

    Seniority Level

    Mid-Senior level

    Employment Type

    Full‑time

    Industries

    Software Development and IT Services and IT Consulting

    #J-18808-Ljbffr

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