Write Edge Learning Centre
12 Branches in Singapore, Online arm in Singapore, Malaysia and Indonesia.
The Training and Development team is in charge of developing a strong team of teachers and working with the key leadership team to reach our goals for the Singapore market.
In your role as the Senior Operations Executive for the Teacher Team , you will be responsible for developing and executing structured processes that ensure smooth and timely correspondence, accurate and organised data management, and efficient resource allocation and utilisation across all branches. Your work will directly support the operational excellence and consistency of the TD function.
You will join a team that is highly motivated to deliver first-class educational services to our clients, and spearhead efforts to utilise fair, objective data to inform people management decisions.
Job Responsibilities
- Liaise with team and manage training schedule for teacher training programmes
- Communicate training schedule with teachers and track attendance
- Manage team’s onboarding communications ensuring alignment with team events and activities
- Develop communications packages for teachers (e.g. Infographics, etc)
- Design simple collaterals in accordance with brand marketing guidelines
- Assist with scheduling and tracking of teacher assessments, appraisal, etc
Data-tracking & Manpower Resource Management
Manage handover, training and relief processes across branchesLiaise with other departments and oversee Teacher Allocation across all branchesMeasure adherence to leave policies and implement measures to encourage adherenceManage handover, training and relief data sheetsManage team budget tracking sheet by liaising with financeDeliver monthly report on key data points tracked by teamOversee Relief Roster and Relief Standby Incentive Plan
Find relief teachersManage budget for relief teachersSet up relief standby incentive planConsolidate a list of relief, freelance relief classes taken monthly and inform HRAssist with forecasting of recruitment needs
Relief, Adjunct, Part-time and FreelanceInventory & Process Management
Oversee departmental procurement / printing / admin / inventory for local marketAssist with any departmental claims, applications and budget trackingSkills required
Proficient in Google SuitesStrong analytical and problem-solving skillsStrong organisational skillsStrong stakeholder management skillsAble to plan and forecast needs based on data-pointsAble to formulate processes to track important data-pointsAttributes
Highly conscientious and meticulousExtremely time-sensitive and organisedFunctions well in fast-paced environment and can manage various projects on handCollaborative and works well with othersHardworking with high initiative and willing to take on new challengesLocation(s) : Remote work
Working Hours : 5 day work week (4 weekdays and 1 weekend)
Weekdays : 9am - 6pm
Weekend : 8.30am - 6.30pm
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