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Hotel Manager

Hotel Manager

PREMIERE HOTEL KLANGGeorge Town, Penang, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities

  • Manage and lead a team of all departments including front office, housekeeping, food & beverage, and maintenance to deliver excellent customer service.
  • Ensure to train, roster, and evaluate staff across all departments.
  • Oversee all aspects of hotel operations, including staffing, budgeting, revenue management, and guest satisfaction
  • Ensure the hotel maintains high standards of cleanliness, presentation and health and safety
  • Develop and implement strategic plans to drive revenue growth and improve operational efficiency
  • Build and maintain strong relationships with guests, staff, and industry partners, gather feedback and make improvement plans.
  • Handle escalated concerns or complaints especially from our guests.
  • Monitor hotel performance, identify areas for improvement and contribute to strategic planning.
  • Ensure the hotel remains compliant with all relevant laws, regulations and industry standards.
  • Submit regular reports (daily / weekly / monthly) to senior management.

Qualifications

  • Significant experience (5+ years) in a hotel management role, preferably in a similar full-service hotel setting
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with a customer-focused approach
  • Thorough understanding of hotel operations, including front office, housekeeping, food & beverage, and facilities management
  • Proficient in financial management and budgeting
  • Diploma or Degree in Hospitality Management, Business Admin, or related field.

    • Benefits

  • Staff allowance
  • Medical
  • Attractive bonus
  • KWSP, SOCSO
  • Career Development
  • More opportunity

    • Interested candidates are encouraged to apply for this exciting opportunity. You can send your resumes to or whatsapp (by text only) us at (Miss Wany)

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    Buat amaran kerja untuk carian ini

    Manager • George Town, Penang, Malaysia