Meeting Services Support - Specialist (Thai Speaker)

Overview

Our company's Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs execute and deliver a broad range of financial services and processes across our company's business divisions and markets.

The Meeting Services Support Specialist is responsible for supporting the end-to-end meeting process preparation for congress meetings and sponsorships, from meeting creation to closure. This includes meeting creation, vendor creation / maintenance, PO creation, contract agreement preparation, meeting compliance review, reconciliations and payments. The role ensures adherence to compliance and controls in line with all company policies and guidelines related to meetings and congresses.

Responsibilities

• Support end-to-end operational execution for global meeting and congress services within agreed SLAs.
• Perform completeness information review and raise vendor creation / maintenance, event creation / closure, PO creation in systems / tools accurately.
• Prepare contracts / agreements for Healthcare Professionals, Healthcare Organizations & Speakers prior to the event based on agreed templates.
• Support global meeting and congress financial processes from reconciliation review to payments in accordance with compliance & policies.
• Ensure all payments, reconciliation files and journals are processed timely according to the company\'s financial processes when required.
• Support year-end activities related to congresses by ensuring accruals (and accrual reversals) are processed according to financial timelines when required.
• Work closely with stakeholders : Business Unit, Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, Finance partners and other stakeholders to support the global meeting and congress financial process.
• Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress and meeting related SOPs and relevant policies.
• Champion new procedures and re-engineer processes to support continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
• Handle inquiries as needed and resolve operational issues in a timely and satisfactory manner.
• Demonstrate professionalism, meticulousness, and attention to detail in dealings with colleagues, internal clients and suppliers.
• Any other duties within the scope, spirit or purpose of the role or as reasonably requested.

Qualifications

Education

Skills Required

Preferred

Current Employees apply HERE

Current Contingent Workers apply HERE

Additional Information

Job Posting End Date : 10 / 11 / 2025

Requisition ID : R

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