Senior Sales Associate / Sales Associate (Aeon Mall, Kota Bharu, Kelantan)

Kota Bharu, Kelantan, Malaysia

Job Description

Posted Sunday 5 October 2025 at 16 : 00

RESPONSIBILITIES :

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate / persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback / complaint and escalate, where necessary

RESULTS :

Technical Skills :

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