URGENTLY HIRING
We are looking for a proactive and detail-oriented ASSITANT CRE to assist handle customer service tasks. This role ensures smooth claim handling and a positive customer experience at our Proton Macallum branch.
Key Responsibilities :
ASSITANT Customer Relations (CRE) :
- Respond to customer inquiries and complaints professionally
- Resolve issues to ensure customer satisfaction
- Provide accurate info on Proton e.MAS products and services
- Maintain good relationships with customers through follow-ups
- Keep customer records updated and prepare required reports
- Support marketing activities and showroom events
- Work closely with the sales and service team to deliver excellent customer experience
Requirements :
Minimum Diploma in any field (automotive background is a plus)Good communication and problem-solving skillsAble to multitask and work well with different teamsCustomer-focused and able to handle complaints professionallyBasic computer skills (Excel, email, documentation)Job Types : Full-time, Permanent, Fresh graduate
Pay : RM1, RM2,000.00 per month
Benefits :
Maternity leaveOpportunities for promotionProfessional developmentWork Location : In person