Network Engineer

Overview

Overall responsibility for the company’s network designs and network installations. Coordinate and manage activities of the company’s engineering team and oversee programs to train and work closely with network engineering resources and other third-party service providers. Primary interface responsible for network related services carried out by the company’s service providers. Monitor vendor compliance with SLAs and other commitments, and provide management reports and other qualitative data to measure the effectiveness of service provided. Understand and communicate company’s networking design and implementation standards to assure accurate service delivery by service providers as required. Develop organizational structure and ongoing workflows to deliver / maintain rigorous networking standards and practices across the engineering staff and the company. Work closely with the assigned engineering staff to develop each team member in their assigned role. Coordinate solutions and necessary escalations with vendors and network engineers for service delivery issues. Actively contribute to improve and map LAN / WAN / Wireless / VoIP processes within the ITIL framework. Understand complex LAN / WAN / Wireless / VoIP integration with WAN, LAN, Wireless, VoIP customer network. Work with Business Units, Development team, and IT Infrastructure team members to ensure overall performance meets / exceeds service level objectives. Must have ability to work in a fast-paced environment demonstrating autonomy in conforming to strategic intent while adhering to team values. Excellent communications and interpersonal and presentation skills. Experience producing business relevant presentations and technical oriented writing is mandatory. Demonstrated project leadership experience. Self-starter and self-motivated, willing to go extra mile and being flexible in work. Solution driven able to react quickly and resolve issues so that the workflow can continue. Must be a team player and able to work with and through others. Ability to influence others and move toward a common vision or goal.

Required Work Experience

At least 8 years of experience in network solutioning role in global distributed organization. Industry Technical Certifications are required : CCNA, CCNP or CCIE and Wireless, CWNA or CWNP, experience with Microsoft, Linux, Networking. Excellent knowledge on Legacy LAN / WAN / Wireless / VoIP technology, (Cisco Router, Cisco Switch, Cisco Wireless, Cisco VoIP, Cisco ISE, Cisco ASA Firewall, Checkpoint Firewall, Fortinet Firewall and SDWAN). Good Networking skills : Linux, Router, Switch L2, Switch L3, Wireless, VoIP. Familiar with WAN optimization and application compression technology. Familiar with accreditation, certification, and compliance requirements such as ISO 27001, Cyber Essentials. Coordinating and driving change in close cooperation with the managed service partner. The right person will have gone through the ranks of an operations group supporting global organization on a 24-7-365 basis. Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends. Proven track record in managing multiple escalations with effective follow-up / follow-through.

Required Qualifications

Degree in Computer Science, IT, Engineering (or equivalent).

Required Languages

English (high proficiency in spoken & written).

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