Database Administrator

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• Database Administrator
• locationsMalaysia - KL Eco City time typeFull time posted onPosted Today time left to applyEnd Date : December 31, 2025 (30+ days left to apply) job requisition idR-
• About FWD Group
• FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. For more information, please visit FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market. PURPOSE
• Have overall responsibility for supporting FWD Database Infrastructure from design through implementation, ongoing management and support
• Provides investigation, diagnostic testing and resolution of Database System.
• Assist on New Business Unit Build-up.KEY ACCOUNTABILITIES
• Act as the Database team member for management and support of FWD IT Database system, services availability, capacity and 7x24 hours support.
• Carry out database system maintenance including troubleshooting, performance monitoring and tuning.
• Perform database server installation / patching / upgrade.
• Prepare database system performance report according to the guideline.
• Assist on implementation of databases to support business applications.
• Ensure the Database System infrastructure are fulfil compliance / security requirement
• Stay abreast of emerging cloud database technologies, trends, and industry best practices.
• Assists in conducting DR Drill and BCP process
• Monitor and manage costs associated with cloud database usage and recommend optimizations.
• Collaborate with cross-functional teams to design and implement database solutions that align with cloud best practices. KEY PERFORMANCE INDICATORS
• Service Level Management – Database service availability in accordance with Service targets, and management of incidents.
• Implement IT Projects and Support Existing Business Units
• Support New Business Unit Build-up & other Group Initiatives
• Compliance to IT Risk & Security policies
• Operation Task ManagementEXTERNAL & INTERNAL CONTACTS
• Vendors and / or Service Providers
• Group IT teams
• IT Team – Other Countries
• FWD HK & Macau End UserQUALIFICATIONS / EXPERIENCE
• Degree holder in Computer Science / Information Technology or equivalent with more than 5 years of database administration experience gained in sizable organization
• Holder of professional qualification(s) preferred e.g. OCP, MCSE (Database Platform) and Cloud DB certificate KNOWLEDGE & TECHNICAL SKILLS
• At least 3-5 years hands-on experience in database administration with Oracle, MS SQL, PostgreSQL, MySQL & MongoDB. Familiarity with cloud-based database technologies is desirable
• Hands-on experience in Azure / AWS database services is preferred.
• Hands-on experience in database installation, backup & recovery, performance monitoring and tuning, database monitoring, data replication and database encryption
• Proficient in database design and problem solving of database problem
• Able to work independent, self-motivated and willing to take challenges
• Able to communicate with colleagues and vendors at different levels
• Strong Analytical and problem-solving skills
• Good command of written English and Chinese; fluent in spoken English
• Willingness to learn new IT TechnologyCOMPETENCIESFollow Group’s competency requirements

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