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Service Delivery Coordinator
Black BoxKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanBachelor’s Degree in Computer Science, Information Systems, Business or related field, or equivalent experience. Minimum of 2 years Project Coordination experience within the technology services industry. Knowledge of project management and technical documentation tools; familiarity with standardized project management methodologies and processes. Excellent organizational skills and ability to meet deadlines while ensuring quality of delivery. Strong analytical skills including requirements documentation, troubleshooting and problem solving. Excellent communication skills, both written and verbal. Ability to foster strong working relationships between project teams, stakeholders, management and vendors. Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud-based technology systems. Note : The role requires the candidate to converse in Chinese.
Service Delivery Coordinator
Federal Territory of Kuala Lumpur, Malaysia
Responsibilities
- Perform day-to-day project coordination activities using processes, methodologies and systems; support planning and coordinating activities of client delivery projects to ensure goals and objectives are accomplished within the established time frame and budget.
- Monitor plans and activities pertaining to client delivery projects; ensure project tasks are completed as scheduled and report status to the project manager.
- Perform project activities and related documentation, ensuring quality and consistency in content and look and feel within a project.
- Work with project management and field service operations teams to utilize project tracking / management tools and find ways to elevate project coordination capabilities to meet business needs.
- Collaborate across all levels and departments to ensure a seamless transition of work activities to execute operations functions.
Qualifications
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