Overview
Role Overview : This role supports the Company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.
Responsibilities
- Manages the relationship with the 3PL in charge of warehousing
- Coordinates and communicates business requirements (volumes, SLAs) and standards to 3PL, and ensures their successful execution
- Oversees 3PL operational performance (on-time operations, reliability, adaptability). Maintains and distributes performance KPIs
- Conducts monthly meetings with 3PL to review performance and other matters (e.g., safety)
- Identifies trends that may affect 3PL performance and determines actions to be taken
- Oversees costs, checks billing, initiates and implements a continuous improvement process with 3PL
- Liaises with internal stakeholders to plan inbound and outbound operations
- Communicates projected warehouse operation volumes in preparation for business needs and events
- Coordinates with Planning and Procurement teams to plan inbound operations
- Liaises with Procurement, Planning, Retail Ops teams to plan inbound and outbound operation priorities
- Liaises with Procurement team on inventory integrity issues driven by supplier / brand
- Builds schedules of deliveries to stores, balancing service to stores and efficient warehouse operations
- Liaises with Ecommerce team to build event and campaign fulfilment and recovery plan
- Liaises with brands and / or external stakeholders to facilitate warehousing processes (product information, batch coding / expiry dates management, labeling)
- Manages claims and quality issues with suppliers and stores
- Manage and ensure accuracy of inventory at 3PL
- Conducts monthly meetings with 3PL / transport providers to review performance service levels, costs and KPIs and continuous improvement projects
- Ensures inventory accuracy >
99%
Manages stock reconciliation between internal WMS and the 3PL WMSMonitors correct execution of interfacesMonitors specific flows impacting distribution centre stocks and stores stocks (stock transfers, returns to warehouse from stores, adjustments, disposals)Responsibilities (Stock Control)
Manages and perform periodic / yearly full stock takes across 3PLMonthly reporting and analysis of store stock movementsEnsure all audit requirements related to stock integrity are maintained and capturedCommitment to Continuous Improvement
Key user in creating and improving automation of processes related to logistics processes and reportingContingency planning for logistics-related tasksParticipate and represent the logistics team in related projectsJob Requirements
At least 3 years of relevant work experienceGood communication skills in English and preferably Mandarin to liaise with Mandarin-speaking counterpartsFMCG / travel retail / transport and logistics business experience would be preferredAbility to work in ambiguity and in a fast-paced environmentAbility to work independentlyProficient in using Microsoft ExcelHave a sense of urgency and ownershipAble to prioritise numerous tasks and work under pressure and within deadlinesCandidate must be based in Johor Bahru (JB) to ensure easy commute to Singapore. Expected to travel to Singapore 3 / 4 times a month for onsite stocktake and other operational requirements.About the company
Porcelain Pte Ltd
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