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Prize Claim Senior Executive

Prize Claim Senior Executive

Pan Malaysian Sweeps Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
7 jam yang lalu
Penerangan pekerjaan

We are looking for a detail-oriented and proactive Prize Claim Senior Executive to join our dynamic operations team. This role is responsible for managing the daily operations of the Prize Claim Division, ensuring all claims are processed accurately and in compliance with internal policies and regulatory standards. You will also coordinate high-value prize deliveries, supervise draw operations, manage petty cash, and produce performance reports.

Key Responsibilities

Prize Claims Management

  • Process prize claims from agents and walk-in customers.
  • Ensure accuracy and compliance with SOPs and legal standards.
  • Manage inventory and documentation of winning tickets.
  • Coordinate shredding of expired tickets per statutory requirements.
  • Ensure AMLA compliance for high-value winners.

Top-Tier Prize Coordination

  • Liaise with vendors and finance for prize disbursement.
  • Schedule prize collection and ensure smooth handover.
  • Collaborate with marketing for winner documentation.

    • Big Sweep Draw Operations

  • Prepare pre-draw documentation and notify stakeholders.
  • Supervise draw day activities and release results within 24 hours.
  • Perform duties as Senior Draw Assistant with precision.

    • Petty Cash Management

  • Manage petty cash for prize claims and counter transactions.
  • Submit weekly cash flow reports.

    • Reporting & Analysis

    Generate daily, weekly, and monthly reports including :

    Agent claim submissions

  • Unprocessed tickets
  • Over-the-counter transactions
  • Team productivity and KPI tracking
  • Redemption trends

    • Requirements

  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Proficiency in Excel and data analysis is an advantage.
  • Experience in prize claim management or event coordination preferred.
  • Familiarity with AMLA and regulatory compliance is a plus.
  • Ability to work well across departments and with external stakeholders.

    • Why Join Us?

  • Be part of a forward-looking organization.
  • Work in a collaborative and performance-driven environment.
  • Opportunity to contribute to high-impact operational processes.

    • Only shortlisted candidates will be notified.

    Buat amaran kerja untuk carian ini

    Senior Executive • Kuala Lumpur, Kuala Lumpur, Malaysia