Assistant District Manager (Northern)

The District Manager is responsible for directing and educating the Outlet Managers within their specified district in daily operations. The District Manager will maintain positive company morale and cultivate an efficient operation team of the Coffee Bean & Tea Leaf. The District Manager will provide guidance to Outlet Manager in planning of all outlet operations with the goal of providing customers with excellent quality products and superior customer service to generate sales and a positive environment within the outlet.

Key Responsibilities

In this role, you will be involved in :

Sales and Customers Service

Maintains a profitable and reputable operations by :

• Monitoring and managing sales growth with their district, assisting the Outlet Managers on achieving their sales plans.
• Monitoring controllable store expenses for profitability.
• Responding pro-actively to prevent and resolve customer service situations.
• Conducting and evaluating customer surveys.
• Working with Operations Managers to generate sales volume growth.

Store Operations

Maintains an efficient and a smooth operation and work environment by :

Employee Development

Retain and groom staff by :

Product Knowledge

Delivers a consistent quality product by :

Store Presentation

Maintains a comfortable, conducive outlet by :

Requirements

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