Talent.com
Tidak lagi menerima permohonan
Junior Executive, IT Level 1 Support (ID : 13165)

Junior Executive, IT Level 1 Support (ID : 13165)

PERSOLKuala Lumpur, Kuala Lumpur, Malaysia
6 hari lalu
Penerangan pekerjaan

Position : Junior Executive, IT Level 1 Support (All Things Auto)

Company : Insurance

Working Location : Bangsar, KL

Working Hours : Shift Arrangements

Salary : up to RM 2400 + monthly allowance

Qualifications

  • Minimum Diploma / Degree in Computer Science, Information Technology, or any relevant field.
  • Fresh Graduates are encouraged to apply.
  • Able to work in shirts, including weekend and Public Holidays (24 / 7 support).
  • Basic understanding of customer support and system troubleshooting.
  • Good communication and interpersonal skills.

Job Purpose

  • Support ATA Solutions (ATAP, ATAPro, ATAU) by helping users with system issues, providing guidance, answering questions, and collecting feedback.
  • Creating JIRA tickets to report system issues and track their resolution.
  • Assist users during new system releases by explaining and supporting them with new features.
  • Participate in system testing activities such as UAT and SIT.
  • Application Questions

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • Which of the following issue and bug tracking software do you have experience with?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    It Executive • Kuala Lumpur, Kuala Lumpur, Malaysia