Head of After Sales- Automotive

Role Description

This is a full-time, on-site role based in JB for the Head of After Sales - Automotive position. The role involves overseeing and managing after-sales operations to ensure customer satisfaction and profitability. Responsibilities include supervising account management, developing effective sales strategies, leading a team to achieve sales objectives, analyzing sales and market trends, and maintaining strong relationships with clients to drive business growth.

Qualifications

• Proficiency in Sales, Sales Management, and Account Management
• Strong Team Management skills with the ability to lead and motivate teams
• Advanced Analytical Skills to assess market trends and improve after-sales service
• Excellent customer relationship management and communication abilities
• Proven track record in the automotive sector or related field
• Bachelor's degree in Business, Automotive Engineering, or a related discipline
• Problem-solving mindset and a results-oriented approach
• Understanding of customer service principles and best practices

Seniority Level

Director

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Consumer Services

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