E-COMMERCE KEY ACCOUNTS EXECUTIVE / MANAGER
Responsibilities
- Developing a solid and trusting relationship with key brands under our portfolio
- Resolving key client issues and complaints
- Developing a complete understanding of key account e-commerce needs
- Anticipating key account changes and improvements for the advancement of their e-commerce business
- Managing communications between key clients and internal teams
- Stakeholder management between key brands and e-commerce platforms
- Strategic planning and execution to improve client’s e-commerce results
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Expanding relationships and bringing in new clients
Qualifications
Able to multitask, prioritize, and manage time efficientlyGoal-oriented, organized team player while being a self-motivated personFaster learner and self-starter with a creative and proactive mindsetExcellent interpersonal relationship skillsEager to expand the company with new sales, clients, and territoriesAble to analyze data and sales statistics and translate results into better solutionsExcellent verbal and written communication skills; must be a listener, a presenter, and a people-personSeniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Technology, Information and Internet
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