E-COMMERCE KEY ACCOUNTS EXECUTIVE / MANAGER

E-COMMERCE KEY ACCOUNTS EXECUTIVE / MANAGER

Responsibilities

• Developing a solid and trusting relationship with key brands under our portfolio
• Resolving key client issues and complaints
• Developing a complete understanding of key account e-commerce needs
• Anticipating key account changes and improvements for the advancement of their e-commerce business
• Managing communications between key clients and internal teams
• Stakeholder management between key brands and e-commerce platforms
• Strategic planning and execution to improve client’s e-commerce results
• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Expanding relationships and bringing in new clients

Qualifications

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Technology, Information and Internet

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