Indoor Sales Consultant

Indoor Sales Consultant (In-Store & Inside Sales)

Location : Batu Caves showroom (10 Jalan Perusahaan Amari, Batu Caves, KL)

Employment type : Full-time (sales‑target role)

Schedule : 3.5 days / week — 14‑hour shifts (e.g., 3 full days + 1 half‑day), with meal breaks

Why this role rocks

High earnings : Competitive base + uncapped commissions .

Warm leads : You’ll work with inbound enquiries (phone, WhatsApp, walk‑ins, web) — less cold prospecting, more closing.

Real impact : Help families, hospitals, and nursing homes choose the right medical / homecare equipment .

Career runway : Clear path to Senior Consultant → Team Lead → Manager , plus product certifications and sales training.

Time that suits you : Intense 3.5‑day weeks create longer stretches of personal time on off days.

What you’ll do

Advise & recommend the best solutions based on each customer’s needs, budget, and urgency.

Own the sales cycle : respond fast to enquiries, qualify, present options, quote, follow up by phone, and close .

Delight customers : handle issues professionally; coordinate deliveries, rentals / returns, and aftersales support with ops.

Hit targets : meet or exceed monthly revenue, conversion rate, and response‑time KPIs.

Stay organized : update CRM / Google Sheets, manage pipelines, and keep accurate notes and documents.

Be omnichannel : WhatsApp Business, phone, email, walk‑ins, social DMs — wherever customers reach us.

What you’ll bring

Excellent Bahasa Melayu (written & spoken) — English or Mandarin or Tamil or any local languages is a plus.

Sales drive : hardworking, passion to win , self‑motivated, disciplined, and coachable.

Customer empathy with strong phone presence and objection‑handling skills.

Resilience & stamina to thrive in 14‑hour shifts (with breaks) and weekend / public‑holiday rotations.

Digital fluency : WhatsApp Business, basic Google Docs / Sheets, and CRM habits.

Nice to have : retail / inside sales experience; healthcare / homecare product exposure.

3.5 days / week (example : Mon, Wed, Fri full shifts + Sat half‑day; final roster set by manager).

14 hours per shift , with meal / rest breaks; rotating weekends / public holidays.

Competitive base salary + uncapped commission + monthly team bonuses.

EPF, SOCSO, EIS; paid training; product certifications.

Staff purchase program; performance awards and fast‑track promotions for top performers.

Tools you’ll use

WhatsApp Business, phone system, Google Workspace (Docs / Sheets / Drive), simple CRM, POS / invoicing

Application questions

Your application will include the following questions :

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?

AA Alive Sdn Bhd market and distribute medical devices and consumer health items. Established in 2016, we adopt a customer‑first and great after‑sales service approach. Underlying this approach are upstanding associates within our organization. As such, we are actively looking for aspiring candidates to accelerate our growth.

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