Retail Sales Associate

About the role

Join A-Look Eyewear Sdn Bhd as an Eyecare Consultant and play a key role in providing exceptional customer service and expert advice on vision health and eyewear solutions. This full-time position will see you working closely with our clients to understand their unique needs and recommend the best products and treatments to enhance their overall eye care experience.

What you'll be doing

Provide personalised consultations to customers, assessing their vision requirements and lifestyle needs

Recommend the most suitable eyewear and vision correction solutions, taking into account factors such as prescription, face shape, and personal style preferences

Assist customers with frame selection, lens options, and customisation to ensure a perfect fit and visual experience

Educate customers on proper eyecare and maintenance to promote long-term eye health

Process sales transactions and provide exceptional customer service throughout the customer journey

Maintain up-to-date product knowledge and actively participate in training to enhance your expertise

Contribute to the overall success of the store by actively promoting sales and driving customer satisfaction

What we're looking for

Proven experience in a customer-facing role, preferably within the optical industry

Strong communication and interpersonal skills, with the ability to listen, empathise, and provide tailored solutions

Excellent product knowledge and the passion to continually expand your expertise in eyecare and vision health

Keen eye for detail and the ability to provide a personalised, high-quality customer experience

A positive, friendly, and enthusiastic attitude that aligns with our company values

What we offer

At A-Look Eyewear, we are committed to the growth and development of our employees. In addition to a competitive salary, we offer a range of benefits, including :

Comprehensive health and wellness programs

Generous staff purchase

Ongoing training and development opportunities to enhance your skills

A collaborative and supportive team environment where your contributions are valued

Opportunities for career advancement within our growing organisation

Commissions