Nursing Director

Key Responsibilities

• Provide and ensure a healthy environment that promotes safe practices, ensuring that clinical services delivered to customers are of the highest quality and standards. Constantly monitor and evaluate the standards of patient care and service delivery, and implement appropriate actions to improve clinical practice and patient care.
• Establish and oversee comprehensive quality assurance programs to ensure that all clinical services meet national and international standards. Regularly conduct audits and performance evaluations, utilizing data analytics to inform decision‑making and uphold the highest standards of patient care.
• Drive the development of initiatives to enhance employee productivity and operational efficiency. Collaborate with nursing managers and HR to identify staffing needs, establish evidence‑based workforce planning, and create robust in‑service education programs tailored to staff development and retention.
• Lead initiatives to improve the patient experience by systematically gathering, analyzing, and responding to patient and staff feedback. Develop and implement strategies to ensure that patient care meets the highest satisfaction levels, adapting practices as necessary to meet evolving needs.
• Take a proactive role in advocating for and ensuring compliance with hospital policies, Ministry of Health (MOH) guidelines, and accreditation standards. Work closely with regulatory bodies to navigate compliance challenges and advocate for necessary changes to enhance patient care.
• Take the lead in strategic planning and resource allocation for the Nursing Division, ensuring budget adherence while maximizing resource utilization. Design and execute cost‑effective projects that promote operational excellence without compromising the quality of care.
• Prioritize the health and safety of staff and patients by implementing comprehensive risk management strategies. Develop training and awareness programs that support a culture of safety, preparing staff to identify and mitigate potential hazards effectively.

Requirements

Application Questions

About the Employer

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education, and healthcare. The group currently runs Sunway Medical Centre, one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building five more hospitals in different cities in Malaysia, which will complete in stages over the next four years.

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