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public relations executive

public relations executive

China Communications Construction (ECRL) Sdn. Bhd.Klang, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Handling Public Complaints :

  • Ensure timely, professional, and empathetic resolution of public complaints by thoroughly addressing concerns and providing clear, actionable responses.
  • Follow up with complainants to confirm that their issues have been fully resolved and that their expectations have been met, ensuring ongoing satisfaction and trust.

Stakeholder Relationship Maintenance :

  • Build and nurture strong, long-term relationships with key stakeholders, including clients, media representatives, government agencies, and local communities.
  • Proactively monitor public perception and engage with relevant teams to address emerging issues that may impact stakeholder trust or the company's reputation.

    • Public Complaints-Related Documentation :

  • Manage complaint documentation with precision, ensuring compliance with all legal and regulatory standards, while maintaining confidentiality and transparency.
  • Organize and store all relevant records, ensuring accurate reporting and accountability in complaint handling and resolution processes.
    • Buat amaran kerja untuk carian ini

    Executive • Klang, Selangor, Malaysia