URGENT : PMO Manager - Insurance MNC

Oliver James Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Our client, a leading multinational insurance corporation, is seeking a proactive PMO Manager to support the Head of Operations Transformation during a large-scale transformation project. This role will focus on governance support of the Programme Director, helping her to run the 6 workstreams.

We are seeking a PMO Manager to oversee governance, delivery, and project tracking for a high-impact operations transformation program within the insurance sector. This role will ensure transparency, accuracy, and alignment across multiple workstreams, while supporting market leads to effectively use tools and processes.

Key Responsibilities

• Manage governance and delivery tracking for a $70M transformation program, ensuring data accuracy and transparency.
• Provide guidance and education to market leads on tool usage and process adherence.
• Track and report progress across 6-7 workstreams (e.g., claims, servicing, data, and people capability).
• Facilitate Steering Committee meetings, including agenda preparation, minutes, attendee tracking, and follow-ups.
• Monitor and mitigate project risks through regular reviews and updates.
• Oversee financials and project accounting, ensuring budget adherence and reporting accuracy.
• Collaborate with Programme Leads on key areas like CRM, claims, and contact center initiatives.

Requirements

Seniority level

Employment type

Job function

Industries

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