Senior Engineer, Market Serviceability, AMA Platform

Senior Engineer, Market Serviceability, AMA Platform

Add expected salary to your profile for insights Responsibilities

Establish the best service procedures (vehicle, engine, transmission) for PROTON Workshop Manual. Carry out technical study on serviceability issues with PROTON consultants, engineers and vendors. Perform actual serviceability assessment on vehicle. Carry out benchmark and ownership cost study on spare parts requirement with PPCSB, PESB, consultant and DRE. Ensure service special tools, development and delivery are within time and budget. Systematically plan & prepare based on evaluated performance, lesson learn & result, technical and commercial sense oriented and ability to make decision based on overall business scenario. Reporting / Presenting : Provide regular NPDS status updates during NDS Milestone & Gateway and any issues or delays to management as and when required. Liaise with Proton core diagnostic tool team to carry out joint development with Proton internal system engineers and Geely representative for latest tool features for new models. To coordinate updated diagnostic software verification activity with actual car prior to release to After Sales users. Ensure diagnostic readiness align with NDS deliverable to meet After Sales new product introduction dateline. Liaise with Proton workshop and owner\'s manuals core team to provide After Sales with best and high accuracy serviceable data. Work closely with engineering teams and after sales team (Domestic and export market) to implement any necessary information changes to meet vehicle service requirements. Cross-functional Collaboration : Work with Project Team (Proton & GRI), Corporate Quality, GTP, Marketing, Corporate Strategy, Marketing, ISD & PPSCB to ensure smooth processes. Job Requirements

Technical Capabilities

Experience in performing Serviceability Program for automotive new products on Catia Digital Mock-Up (DU). Actual product assessment for validation. Coordinate the training program on product knowledge activity. Study on special tools development and commonization. On vehicle troubleshooting. Establish recommended service procedures for all serviceable components in every new product. Perform preventive maintenance to all making and press machines, tools, equipment and conveyers. ISO compliance for precision equipment and tools. Cost reduction and opportunity saving for all related programs. Soft Skills

Coordinate jointly study with internal departments, consultants, vendors, after sales group and any serviceability related parties for all serviceability items. Presentation, briefing, knowledge sharing session, meetings and discussion with all internal and external parties. Have teamwork spirt and able to work cooperatively with others. Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Report and management approval paper preparation.

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