Greet patients, visitors, and guests in a friendly and professional manner
Provide accurate directions and hospital information
Direct and / or accompany patients to the appropriate departments or clinics
Assist patients who need help registering or locating services
Ensure the lobby and waiting areas remain organized and welcoming
Support hospital procedures, including visitor and safety protocols
Job Requirements
Minimum SPM qualification
Friendly and approachable with good interpersonal skills
Able to communicate in Bahasa Malaysia, English, and able to converse in Mandarin / Cantonese is an advantage
Neat and professional appearance
Physically fit and able to assist with patient movement if necessary
Customer service experience is a plus
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Contract • Ipoh, Perak, Malaysia
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