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[URGENT HIRING] Property Operations Coordinator

[URGENT HIRING] Property Operations Coordinator

SimpleKeyz Property Management Sdn BhdSelangorMalaysia, Selangor, Malaysia
3 hari lalu
Penerangan pekerjaan

(URGENT HIRING) Property Operations Coordinator

SimpleKeyz Property Management Sdn Bhd – Sunway, Selangor

Be the key link between residents, owners, and our operations team. As a Property Operations Executive , you’ll play a key role in delivering top-notch property management service by handling service requests, coordinating maintenance, supporting inspections, and keep things running smoothly behind the scenes.

Role & Responsibilities

  • Act as the main point of contact for owners and residents regarding property-related inquiries, complaints, or service requests.
  • Coordinate and follow up with maintenance technicians, cleaning teams, and building management to ensure timely resolution of issues.
  • Handle administrative tasks including, but not limited to :
  • Collection of maintenance fees and miscellaneous payments
  • Maintain and update work trackers and progress reports
  • Manage and submit all required documents and files to support the workflow process
  • Liaise with landlords, tenants, and suppliers through proper correspondence (email, chat, phone).
  • Support property inspection, maintenance, site viewing and handover processes by coordinating with the Sales team and Maintenance team.
  • Prepare regular reports and updates on maintenance work, complaints, and operational matters for management review.
  • Respond promptly to emergencies or incidents.
  • Foster good relationships with residents, JMB (Joint Management Body), and all stakeholders.
  • Carry out any additional duties as assigned by supervisor.

Qualifications

  • At least 1 year in coordinating or customer service related position.
  • Excellent coordination skills and high sense of responsibility.
  • Able to thrive in a fast-paced environment. Strong time management skills with the ability to prioritize tasks and perform well under pressure.
  • Excellent communication in English and Bahasa Malayu. Mandarin proficiency is a strong advantage.
  • Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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